Fameccanica has launched a new website with an intuitive visual user interface and comprehensive service access 24:7. In addition to a comprehensive corporate overview the new site features visually accessible, detailed product specifications and a restricted access Service and Customer Care portal offering full 360° support to the production needs of its customers. Starting with Technology Transfer & Training courses on setting, maintenance and troubleshooting procedures, the portal continues with detailed technical documentation, and a complete listing of local technical service centers.
The new site also provides a unique new supplier service portal called "EPROCUREMENT SC@N" that aims to provide a dynamic interface between Fameccanica and its suppliers. The service provides a single platform for purchasing department and supplier communication with the purpose of increasing the efficiency, quality and clarity of communications between its procurement team and the supply chain. Overall, the new site offers a glimpse into the future of an important service automation trend that is being led by Fameccanica with the goal of creating the most highly efficient and innovative service possible for global hygiene manufacturers worldwide.
For more information visit www.fameccanica.com.