“This new site was designed to make it easier and more convenient for our aftermarket customers to do business with us,” said Chris Brooks, senior manager aftermarket, North America. “By bringing together product, service and technical data in a single online location, customers can quickly get the information and support they need.”
The Adhesives Parts and Service Center’s “Buy Online” feature allows registered customers to link directly to Nordson’s e-commerce site, where they can check pricing, place sales orders and check order status, 24 hours a day, seven days a week. In addition, the homepage’s “Aftermarket Highlights” section provides easy access to commonly requested replacement parts for adhesives system products, including applicators/guns, nozzles, hoses, filters and reconditioned equipment.
The site also gives users one-click access to detailed product and technical information, maintenance tips and Nordson TrueBlue Service Plan details. Users who wish to drill deeper into technical information can take advantage of a broad library of data sheets, product drawings, manuals and software available for download.