NDC Infrared Engineering has appointed Terry Patterson vice president of global customer care for its sensors, systems and metals divisions. Patterson’s responsibilities involve managing NDC’s customer care division and for developing its various support products that are designed to maximize the return on investment for its customers. Patterson brings with him 25 years of experience in the field of service management in higher education and high technology companies such as NCR, AT&T, Northrop Grumman, Art Center College of Design. Most recently he served as vice president of service at Rapiscan Systems. He holds both a bachelor of science and an MBA from the University of Redlands.