Thrace-Linq has expanded its customer service department to meet the needs of the growing geotextiles market. Donald O'Callaghan has joined the company as customer service manager; he will be responsible for managing the customer service department, building and maintaining client relationships and serving as the primary point of contact for all post-sale activities with distributors of geotextile and agrotextile fabrics.
Mr. O'Callaghan comes to Thrace-Linq with more than 15 years of customer service experience, including six years of managing key accounts. Previously, he served as customer service manager for Robison-Anton Textile Company, a division of American & Efird, Inc. Additionally, he worked for ICF Industries as operations manager.
"Mr. O'Callaghan will be an excellent addition to the team," said Thrace-Linq vice president Davis Taylor. "We are committed to providing our customers with outstanding service, as well as quality products, and Mr. O'Callaghan brings the leadership and interpersonal skills ideally suited to meet the needs of our customers and our growing organization."